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Did You Know?

Advice to avoid Computer Software Service Fraud

This advice applies generally to computers with Microsoft operating systems, however it is good to know regardless of the device you use to access online content.

  • Computer firms do not make unsolicited phone calls to help you fix your computer. Fraudsters make these phone calls to try to steal from you and damage your computer with malware. Treat all unsolicited phone calls with scepticism and don’t give out any personal information.
  • Computer firms tend not to send out unsolicited communication about security updates, although they do send security software updates to subscribers of the security communications program. If in doubt, don’t open the email.
  • Microsoft does not request credit card information to validate copies of Windows. Microsoft does validate requests to download software from its website via its ‘Genuine Advantage Program’, but never asks for any personally identifying information, including credit card details.
  • The “Microsoft Lottery” does not exist – so it’s not true if you’re told you’ve won.
Source: https://news.microsoft.com/en-gb/2018/01/30/computer-criminal-who-pretended-to-be-from-microsoft-is-sentenced/

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